Frequently Asked Questions

  • Our AI agents handle time-consuming front and back office tasks like scheduling, insurance verification, appointment confirmations, procedure preparation and follow-up calls and much more. They work alongside your staff, not in place of them,  helping your team do more with less.

  • Yes. HealthTrust is designed to integrate with most major EHR systems. We connect securely through read/write access and tailor workflows to match your existing systems. If your EHR isn’t supported yet, we’ll work with your team to explore integration options.

  • Always. Human-in-the-loop review is part of our DNA. While our AI handles repetitive workflows, every decision-critical action is reviewed or overseen by trained healthcare support professionals to ensure accuracy and quality.

  • Getting started is fast and easy:

    • We begin with a short onboarding call

    • You’ll receive a dedicated implementation lead

    • We set up and configure your AI agents

    • You’re live and we stay with you to make sure it’s working smoothly

  • We offer:

    • 60-day free trial to prove value

    • Free implementation and onboarding

    • Month-to-month pricing, no long-term contract required

  • We take security seriously. All data is encrypted, HIPAA-compliant, and handled according to best practices. We work within the bounds of your EHR's permissions and follow rigorous internal controls.

  • Most tools automate one task. We partner to optimize your entire workflow with AI that actually understands healthcare operations and with people who back it up. You don’t need to manage another tool; we do it with you.

  • Yes and that’s one of the things that sets us apart. HealthTrust works with you to understand how you communicate with patients, whether that’s warm and conversational, highly professional, or something in between. We tailor the language, tone, and even timing of outreach to reflect your practice’s voice and values.

  • We combine best practices from across practices with data from your own systems, reviewed by our human agents to make sure it learns the right way. No long training cycles on your end.

  • You’ll have access to a dedicated support team. We’re known for being responsive, proactive, and helpful; we are not a black-box AI company.