Brenda
Your No Show Recovery Agent
Brenda is a supportive voice for patients needing to reschedule, turning potential no-shows into opportunities for care. She approaches each conversation with empathy, understanding that life happens, and works creatively to find times that work for patients while keeping schedules full. Her proactive follow-ups help practices recover revenue and ensure patients stay connected to their care.
✔ Call patients who miss or cancel appointments.
✔ Offer reschedule options that fit patient needs.
✔ Update schedules promptly to fill gaps.
✔ Recover potential lost revenue for the practice.
✔ Maintain a positive patient experience during reschedules.