Susan
Your Post Operation Agent
Susan connects with patients after procedures, ensuring they feel supported and have all the information they need during recovery. Her warm, proactive calls help identify concerns early, reducing complications and unnecessary ER visits while providing reassurance and care that patients appreciate.
✔ Call patients after surgery to check recovery progress.
✔ Address patient concerns during follow-up calls.
✔ Reinforce post-op care instructions.
✔ Identify issues early to prevent complications.
✔ Document follow-up notes in the EHR.